One platform for every conversation.
From first "hi" to closed deal — Celonis handles it, and hands you the analytics to keep improving.
- Channels
- 7+
- Languages
- 95
- Integrations
- 40+
Explore each feature.
An AI rep that closes while you sleep.
Trained on your catalog, docs and brand voice — indistinguishable from your best salesperson.
Live Chat
Website, WhatsApp, Instagram, email and Slack — unified, with AI on the front line and humans one click away.
Lead Qualification
AI-powered lead scoring that separates buyers from browsers — and pipes hot ones straight to your team.
AI Knowledge Base
Turn PDFs, docs, help articles and Notion pages into an assistant that answers with exact citations.
CRM Integrations
Two-way sync with HubSpot, Salesforce, Pipedrive, Attio and 40+ tools — no middleware, no glue code.
Analytics Dashboard
Revenue attribution, conversion funnels and cohort insights — from the first hello to the closed deal.
Multi-language Support
95+ languages, native-quality translation, automatic detection — one assistant, every market.
The details that make it work.
The infrastructure and controls that turn a demo into production revenue.
- Enterprise security
SOC 2 Type II, GDPR, SSO/SAML, and encryption end to end.
- Realtime handoff
Escalate to humans instantly with full context and history.
- Custom workflows
Trigger actions in your stack — bookings, refunds, upsells.
- Unified inbox
Website, WhatsApp, Instagram, email — all in one place.
- Tone & brand controls
Fine-tune personality, style, and guardrails from a dashboard.
- Team collaboration
Assign, comment, and resolve conversations together.
Frequently asked questions.
Everything you need to know about credits, features, security and support. Can't find an answer? Talk to us.
Ready to sell in your sleep?
Join 8,000+ teams using Celonis to convert conversations into revenue.