Features

One platform for every conversation.

From first "hi" to closed deal — Celonis handles it, and hands you the analytics to keep improving.

AI Sales Assistant

Trained on your product catalog, docs, and brand voice — indistinguishable from your best rep.

24/7 Customer Support

Never miss a lead. Celonis answers every conversation in under 2 seconds, any time zone.

Lead Qualification

Auto-score and route hot leads to sales while filtering the noise.

CRM Integrations

Two-way sync with HubSpot, Salesforce, Pipedrive, Attio and 40+ tools.

Multi-language Support

Sell globally in 95+ languages with native-quality translation.

Analytics Dashboard

See which conversations drive revenue and where to optimize funnels.

Built for scale

The details that make it work.

Enterprise security

SOC 2 Type II, GDPR, SSO/SAML, and encryption end to end.

Realtime handoff

Escalate to humans instantly with full context and history.

Custom workflows

Trigger actions in your stack — bookings, refunds, upsells.

Unified inbox

Website, WhatsApp, Instagram, email — all in one place.

Tone & brand controls

Fine-tune personality, style, and guardrails from a dashboard.

Team collaboration

Assign, comment, and resolve conversations together.

See it live in 5 minutes.