An AI rep that closes while you sleep.
Trained on your catalog, docs and brand voice — indistinguishable from your best salesperson.
Deploy an assistant that recommends products, handles objections and books meetings — 24/7, in any language.
Built to move revenue.
The AI Sales Assistant is a fully autonomous sales rep that lives on your website, messaging apps and CRM. It understands intent, personalizes recommendations from your product catalog, and closes the loop with a booking, checkout or handoff.
Ingest your data
Point Celonis at your site, product feed and knowledge base.
Fine-tune the voice
Tweak tone, greetings, quick replies and escalation rules.
Go live everywhere
One snippet ships the assistant to every channel.
Teams typically see a 43% lift in AI-attributed revenue within 90 days, cut response times from hours to seconds, and free their human reps for the deals that actually need them.
What you get.
Ship the entire capability in an afternoon — measurable outcomes, not just features.
- 01Under 2s replies
Never lose a lead to slow response times again.
- 0224/7 coverage
Every timezone, every weekend, every holiday.
- 03Consistent brand voice
Tone, terminology and disclaimers stay on script.
- 04Product-aware
Recommends real SKUs with prices, stock and links.
- 05Escalation on demand
Hands over to humans with full context when it matters.
- 06No engineers required
Ship it yourself — no codebase changes.
Built for real teams.
Recommend products from a 10,000-SKU catalog with sub-second responses.
Qualify demo requests and route them straight into HubSpot.
Match buyers with sellers in real time using semantic search.
White-label a bespoke assistant per client from one dashboard.
Other features.
Live Chat
Website, WhatsApp, Instagram, email and Slack — unified, with AI on the front line and humans one click away.
Lead Qualification
AI-powered lead scoring that separates buyers from browsers — and pipes hot ones straight to your team.
AI Knowledge Base
Turn PDFs, docs, help articles and Notion pages into an assistant that answers with exact citations.
Frequently asked questions.
Everything you need to know about credits, features, security and support. Can't find an answer? Talk to us.
Ready to sell in your sleep?
Join 8,000+ teams using Celonis to convert conversations into revenue.