Your documentation, finally usable.
Turn PDFs, docs, help articles and Notion pages into an assistant that answers with exact citations.
A single source of truth your team and customers can query in plain language — with source-level citations on every answer.
Go to Settings → Integrations → Shopify, click Connect and authorize Celonis in the Shopify OAuth screen. Products sync within 5 minutes.
Built to move revenue.
The AI Knowledge Base ingests your existing docs — no reformatting required — and builds a semantic index. Ask a question and get the answer, plus a link to the source paragraph. Update the doc, the assistant updates itself.
Go to Settings → Integrations → Shopify, click Connect and authorize Celonis in the Shopify OAuth screen. Products sync within 5 minutes.
Connect sources
Notion, Google Drive, Confluence, PDFs, help center — plug and go.
Go to Settings → Integrations → Shopify, click Connect and authorize Celonis in the Shopify OAuth screen. Products sync within 5 minutes.
Auto-index
Chunking, embeddings and versioning happen in the background.
Go to Settings → Integrations → Shopify, click Connect and authorize Celonis in the Shopify OAuth screen. Products sync within 5 minutes.
Ask anything
Natural language in, cited answers out.
Support teams answer 3x faster with fewer errors, and product teams stop rewriting the same reply in a dozen tickets.
What you get.
Ship the entire capability in an afternoon — measurable outcomes, not just features.
- 01Cited answers
Every reply links to the source paragraph.
- 02Always fresh
Auto-reindex on document change.
- 03Access control
Per-audience visibility for internal vs public docs.
- 04Multi-format
PDFs, HTML, Notion, Markdown — all first-class.
- 05Semantic search
Finds intent, not just keywords.
- 06Version history
See what changed and when.
Built for real teams.
Deflect 40–60% of tickets with instant answers.
New hires ramp in weeks, not months.
Precise citations for policy questions.
Complex spec sheets made conversational.
Other features.
AI Sales Assistant
Trained on your catalog, docs and brand voice — indistinguishable from your best salesperson.
Live Chat
Website, WhatsApp, Instagram, email and Slack — unified, with AI on the front line and humans one click away.
Lead Qualification
AI-powered lead scoring that separates buyers from browsers — and pipes hot ones straight to your team.
Frequently asked questions.
Everything you need to know about credits, features, security and support. Can't find an answer? Talk to us.
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Join 8,000+ teams using Celonis to convert conversations into revenue.